Managed Infrastructure
Your infrastructure, managed monthly — proactive monitoring, incident response, and ongoing optimization.
Dedicated monthly infrastructure management — proactive monitoring, incident response, security reviews, and ongoing optimization. A structured engagement for teams that want expert infrastructure coverage without hiring a full-time DevOps or infrastructure engineer.
What's Included
- 24/7 infrastructure monitoring and alerting
- Incident response and on-call support
- Proactive patching and maintenance
- Monthly infrastructure health reports
- Cloud cost optimization reviews
- Security posture reviews
- On-demand engineering hours
- Dedicated communication channel (Slack/Teams)
Tools & Technologies
- Grafana
- Prometheus
- PagerDuty
- CloudWatch
- Ansible
- Custom Runbooks
Who This Is For
Startups without a full-time DevOps team, companies that need expert infrastructure management without a full hire, and growing teams that want a reliable infrastructure partner.
Frequently Asked Questions
- What is included in the monthly Managed Infrastructure engagement?
- The engagement includes 24/7 infrastructure monitoring and alerting, incident response and on-call support, proactive patching and maintenance, monthly health reports, cloud cost reviews, security posture reviews, and on-demand engineering hours. We also provide a dedicated communication channel for day-to-day operational queries.
- What is your typical incident response time?
- Response times depend on severity. Critical incidents (production down) are responded to immediately. High-severity issues are acknowledged within 30 minutes. Standard operational requests are handled within 4 business hours. Exact SLAs are defined in the engagement agreement.
- Can we scale the engagement up or down based on our needs?
- Yes. The engagement is structured to be flexible — we can adjust the scope of monitoring coverage, on-demand hours, and support levels as your infrastructure evolves. We review the engagement quarterly to make sure it is calibrated to your actual needs.